COLLECTION AND USE OF INFORMATION
At Voila mattress we are committed to protecting your privacy.
For each visitor to our website, our web server automatically recognizes non-personally identifiable information only, e.g., the IP address, domain type, browser version, and service provider. Persons who supply us with their address, telephone number and/or e-mail on-line may be contacted by us with information regarding orders they have placed on-line or other operational information. We also store information volunteered by you that you provide to us when you register or update your account, enter a contest, participate in a survey, shop online or make a purchase.
We use the information we collect about you to improve the content of our website, process orders and order confirmations, respond to your inquiries and to provide you with a more personalized shopping experience. We may also use the information we collect to occasionally notify you about important functionality changes to the website or new Voila mattress services and special offers we think you’ll find valuable. By using our website, you consent to the collection and use of this information by Voila Mattress. Voila Mattress reserves the right to share information collected hereunder with its own affiliates.
We may store the e-mail addresses of those who communicate with us via e-mail and add you to our mailing list when you sign up to receive special promotions and updates. By electing to receive e-mails from us, we are able to send you exclusive information and special offers which you may otherwise not learn about. Follow the removal instructions located at the bottom of these e-mails to cease receiving them. Requesting removal will not prevent you from receiving e-mail communications relating to any online order you place with us.
USE OF THIRD PARTY SITES
We use third parties to help us provide services to you including such things as fulfilling orders, processing payments, monitoring site activity, conducting surveys, maintaining our database, administering e-mails, administering drawings or contests and to provide aggregate, comparative information on the performance of our site to us and a select group. Information will be shared with these third parties only to the extent necessary to provide these services.
Voila Mattress may use certain companies that enable you to establish a membership to participate in digital wallets, payment services or rewards programs. If you elect to do so, we would only disclose to such companies the information necessary to make their programs work and support your membership with them. We are not responsible for the privacy practices of the companies sponsoring these membership programs and we suggest you review the individual privacy policies of each company with whom you establish a membership.
We contract with third parties to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, e-mail address or any personally identifying information about the user.
CONDITIONS OF USE
VOILA MATTRESS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. VOILA MATTRESS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting this site, you agree that the laws of the State of Arizona, without regard to its conflict of laws principles, govern these Conditions of Use and any dispute of any sort that might arise between you and Voila Mattress or its affiliates. We participate in the Better Business Bureau’s BBB OnLine Program. This means that we have committed to cooperating with BBB efforts to resolve disputes that may arise under this contract. Upon your request, we will agree to participate in a BBB dispute resolution process to resolve these disputes. There are limits as to the kinds of claims that the BBB will handle — call the BBB for more information. Other than for those disputes resolved through the BBB dispute resolution process, you consent to exclusive jurisdiction and venue in the courts of Arizona.
UPDATING PERSONAL INFORMATION
You may update or modify your contact information and user preferences by logging into “My Account”.
For your convenience, our website may contain links to other sites. Voila mattress is not responsible for the privacy practices or the content of such websites.
APPLICABILITY OF PRIVACY STATEMENT
Our site only accepts orders from Web browsers that permit communication through Secure Socket Layer (SSL) technology, which encrypts information you input. This means you should not be able to inadvertently place an order through an unsecured connection. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
This privacy statement is effective as of 01/15/2016.